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No. With the same Apple Account or Google account you purchased with, you can download it again at no extra cost. The iOS and Android versions are purchased separately.

No. DEBTSWEEPER is a one-time purchase with no ads and no in-app purchases.

Sales and payments for DEBTSWEEPER are handled by the App Store and Google Play. Please request a refund through the store, under its refund policy.

• App Store: Report a Problem (Apple)
• Google Play: Refunds on Google Play (Google Play Help)

iOS / iPadOS 15 or later and Android 7.0 or later. Devices that cannot install the app from the store are not supported. Even on supported devices, performance can vary with the device's capability and condition.

Yes. Progress is saved on your device. Sending CloudSave data and viewing achievements and leaderboards require a connection. CloudSave data that could not be sent while offline is kept on your device and sent later, such as the next time you launch or resume the app.

CloudSave moves your progress to another device on the same operating system.

1. On your current device, turn CLOUD SAVE ON in SETTINGS. If you are in the middle of play, return to the title screen while connected.
2. On the new device, sign in to iCloud with the same Apple Account (iOS) or to the same Google Play Games account (Android).
3. Launch DEBTSWEEPER on the new device. It checks the cloud data; if a choice is shown, select USE CLOUD.

CloudSave stores your progress when a SHOP closes, when GAME OVER is confirmed, when DAY7 CLEAR is confirmed, and when you return from play to the title screen. Progress made after the last of these points is not transferred.

No. CloudSave works only between devices on the same operating system. It does not synchronize between iOS and Android.

This appears on the title screen when progress changed both on this device and in the cloud after the last sync. The two saves cannot be merged, so choose the one to keep. USE LOCAL keeps this device's save; USE CLOUD uses the cloud save. The save you do not choose is overwritten.

This appears when the iCloud or Google Play Games account signed in on the device differs from last time. Automatic upload is paused to protect both accounts' data. To use this device's progress with the current account, select USE LOCAL. To continue with the original account, sign the device back in to that account.

The game cannot reach the cloud. Check your connection and that you are signed in to iCloud (iOS) or Google Play Games (Android). The game also starts offline when it cannot check the cloud within 5 seconds of launch. While offline, you can keep playing and progress is still saved on your device; data that could not be sent is sent later, such as the next time you launch or resume the app.

Your device saves automatically, but CloudSave stores progress only when a SHOP closes, when GAME OVER is confirmed, when DAY7 CLEAR is confirmed, and when you return from play to the title screen. When progress is restored from the cloud, anything after the last of these points is not restored. The same applies if data waiting to be sent is lost because the device is lost or the app is uninstalled.

No. Turning CLOUD SAVE OFF in SETTINGS keeps the cloud data already stored. To delete the cloud data as well, use DELETE SAVE.

DELETE SAVE in SETTINGS deletes this device's SHIFT progress, tutorial progress, relic unlocks, stats, and logs. Volume, control, and language settings are kept. It also requests deletion of your CloudSave data.

This cannot be undone and runs after three confirmations. Do not use it to investigate a problem. Game Center and Google Play Games achievements and leaderboards are not deleted.

When offline, cloud deletion stays pending and SETTINGS shows DELETE PENDING. Old cloud data is not restored until deletion completes. If you uninstall the app while deletion is pending, the cloud data may remain.

Open ACHIEVEMENTS or LEADERBOARDS from GAME CENTER (iOS) or PLAY GAMES (Android) on the title screen. You need to be signed in to Game Center or Google Play Games and connected.

Check that you are signed in to Game Center (iOS) or Google Play Games (Android) and connected. On iOS, you can check the sign-in in Settings > Game Center. Updates can also take some time to appear.

This cannot be done in the app. DELETE SAVE does not remove achievements or leaderboard entries.

• Google Play Games: open your Play Games profile, go to Data, Delete Play Games account & data, Delete individual game data, and select Delete for DEBTSWEEPER. See Google's help page for details.
• Game Center: there is no way to reset achievements or leaderboards.

Leaderboards show your Game Center nickname or your Google Play Games gamer information, depending on your profile's visibility settings. Change your name or visibility in each platform's profile settings.

Tap the menu button at the bottom right of the screen to open OPTIONS, then select HELP. It explains the SHIFT flow, controls, the board, chains, relics, and more by category.

Choose a style in CELL ACTION in SETTINGS.

• SWIPE: swipe from a cell left to DIG, right to FLAG, up to INSPECT, and down for ? MARK. Change direction before releasing to choose again, or return to the center and release to cancel.
• TAP MENU: tap a cell to open the action menu.
• HOLD MENU: choose TAP: FLAG or TAP: DIG for taps, and hold to open the menu.

Choose System (your device language), Japanese, or English in LANGUAGE in SETTINGS. Short labels such as buttons and headings are in English in every language by design. Descriptions and HELP appear in the language you choose.

Use BGM VOL in SETTINGS for music and SE VOL for sound effects. MOBILE SPKR adjusts the sound for a phone's built-in speaker; turn it OFF to hear the sound without this adjustment on earphones or headphones. On devices that offer AUTO, the adjustment applies only while sound plays through the built-in speaker.

It is shown on the title screen. Please include it when you contact us.

Try the following:

• Update the app to the latest version
• Close other apps and restart your device
• Free up storage space on your device

Your progress is saved on your device automatically. If the problem continues, contact us with the information listed under "Information to include" below.